Help Desk
Credit
Card Payments
We
accept Visa and MasterCard. We will process credit card
payments manually. In the event of a return, purchases
made from a credit card will only be refunded to the
same card.
DeeJayInc.com
wants to ensure customer satisfaction. If you are uncomfortable
using a credit card over the Internet, you can call
us at 1-888-988-0083 to complete your order and receive
the same great service as placing your order online.
How
Do I Place an Order?
Placing
an order on DeeJayInc.com
is easy. Just follow these simple steps.
Browsing
Products
By
using the menus on the left-hand side of the page, you
can browse DeeJayInc.com by product category. You can
also search for a specific item by using the "search"
box. To access more information about a product, click
on the image you will be taken to the item's product
detail page where you can view a larger image and add
it to your shopping bag.
How
Do I Use The Shopping Bag?
To
place a product in your shopping bag, select it, and
then click the "add to cart" button. Use the
"return to shopping" button to continue browsing,
or click "check out" to complete your order.
Remember, by clicking the link in the upper right-hand
corner of your screen, you may view your shopping cart
at any time. This allows you to add, change or delete
items whenever you like. Please note: an e-mail address
is needed to place an order online. If you do not have
an e-mail address, you can place your order with one
of our Customer Service Representatives at 1-888-988-0083.
Purchasing
When
you're ready to complete your order, be sure to review
all of the items you've placed in your shopping bag.
If you decide that you don't want a particular product,
check "Remove." Once you have all the items
you wish to purchase, click the "CHECKOUT"
button.
Shipping
and Billing
Once
you've clicked "CHECKOUT," you'll need to
provide your billing and/or shipping information, (IMPORTANT:
billing address must be entered exactly as it appears
on your credit card statement), choose a shipping method,
and select your method of payment. We accept Visa, MasterCard,
American Express and Discover Card.
Review
and Place Your Order
Be
sure to review all of the information you provided,
and make any necessary changes before clicking the "Place
Your Order" button. Once you place your order,
you will see a confirmation page with your confirmation
number. We will send you a confirmation e-mail message
when your order ships.
Do
I Pay Sales Tax? US
shoppers pay no sales tax on products.
Shoppers from Canada will be charged GST and the appropriate
provincial sales tax.
Sales tax is charged on total merchandise plus
freight (if applicable) for orders delivered in Canada,
as follows:
| Province |
Tax |
Amount |
| Quebec |
GST |
5% |
| |
QST |
7.5% |
| Newfoundland |
HST |
13% |
| New Brunswick |
HST |
13% |
| Nova Scotia |
GST |
13% |
| All other provinces |
GST` |
5% |
Returns
/ Exchanges
Damaged
Products
DeeJayInc.com
Guarantees Secure Shopping
DeeJayInc.com
guarantees its clients a safe and secure shopping environment.
DeeJayInc.com uses Secure Socket Layer (SSL), state-of-the-art
technology software to protect your data and secure
your transactions. If you choose not to provide your
credit card information through your browser, we offer
a toll free service if you prefer to call us at 1-888-988-0083.
Privacy
Policy
Your
privacy is the most important element for establishing
our long-term relationship with you. DeeJayInc.com hopes
that you will share information about yourself so we
can create a more unique and rewarding shopping experience.
Give
Us Your Feedback
DeeJayInc.com
wants to hear from its customers, please email us all
questions or comments at info@DeeJayInc.com.
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